Innovative, Flexible, and Affordable CRM
SugarCRM, the market leading commercial open-source CRM application, delivers a feature-rich set of business processes that will enhance your organization’s marketing effectiveness, drive sales performance, improve customer satisfaction, and provide executive insight into business performance. SugarCRM will enable your organization to create extraordinary customer relationships with the most innovative, flexible, and affordable CRM solution on the market. Recognized by leading industry analysts as a CRM visionary and innovator, SugarCRM is used by more than 1.5 million individuals in over 120 countries.
SugarCRM empowers the individual by coordinating the actions of customer-facing employees and equipping them with the right information at the right time to transform the customer experience.
- Innovation: SugarCRMUX™, SugarCRM’s innovative and intuitive user experience, is a modern, immersive interface that allows employees to engage with customers regardless of the access point or device. SugarCRM provides contextual intelligence from internal and external data sources—all within a single dashboard—to drive more actionable insights for each user.
- Flexibility: SugarCRM offers a broad range of options for both on-premise and in-cloud deployments while remaining one of the industry’s most customizable CRM platforms based on open-source technologies. Whether onsite, in the cloud, or on-demand, SugarCRM offers the same level of functionality, customization, and integration with third-party systems and tools.
- Value: The real value of SugarCRM reaches beyond the low total cost of ownership that customers have enjoyed for more than a decade. In addition to the robust sales, marketing, and support features, businesses can customize and build on the SugarCRM platform without incurring hidden fees or forced upgrades.