CRM Services

Contact Plus+ today to learn how we can provide the bridge between your business and the technology solutions essential to your success.

MICROSOFT DYNAMICS 365

Putting the “Custom” Back in Customer with Microsoft Dynamics 365

Plus+ and Microsoft Dynamics 365 empower organizations to deliver exceptional customer engagements. These experiences build trust and drive loyalty by providing predictive, proactive, and personalized experiences throughout the customer journey.

  • Enable smarter, faster customer engagement through mobility and integration with other data sources to make information more accessible and actionable
  • Improve marketing effectiveness with multi-dimensional views of customers’ histories, needs, and preferences to enable targeted campaigns through marketing automation
  • Increase cross-sell capabilities and the proactive ability to offer new value to your customers
  • Provide integration with social and collaboration platforms to extend communication channels with customers and internal teams
  • Deliver actionable insights for informed decision making on market or competitive data

As one of the nation’s leading Microsoft partners and a proven leader in CRM strategy solutions, Plus+ has successfully implemented significant, complex CRM solutions across the globe.

Our Microsoft Dynamics 365 consultants assist in the design, implementation, and integration of a solution specifically tailored to meet your organization’s requirements. In addition, our team offers support & training to help you improve workplace efficiency.

Why Choose Dynamics 365 CRM Solutions?

  • Leading CRM capabilities
  • Flexible configuration, deployment, and customization
  • Familiar productive and mobile user interface
  • High Return on Investment
  • The cloud, on your terms

GovCon Capture Master™ Solves Your Pursuit Management Needs

GovCon Capture Master™ is an advanced CRM tool built on the Microsoft Dynamics 365 platform for capture management, business development, and lifecycle management. The solution works the same way a government contracting team works to help you achieve better management of your business pipeline and visibility of the overall client lifecycle process. Teams have more control of deadlines, milestones, deliverables, and schedules to track the bid process from solicitation to contract award.

Inherent collaboration capabilities assist teams in sharing relevant information and documents. CRM tools make diverse client relationships easier to manage in the pursuit of high‐value contracts.

  • Automated Phase and Gate review, thresholds, and approvals
  • Secure, share, and collaborate Capture Plan documents
  • Checklist creation for Gate Reviews
  • Lead and opportunity security module with an internal add-on