The customer relationship remains one of the most fundamental keys to success for your business. While customer relationship management software is the foundation for this success, many organizations struggle with effective implementation and planning of strategic CRM strategies.
Multiple studies have shown that over the last decade anywhere from 20 percent to over two-thirds of all CRM software solutions have either failed to live up to expectations or failed outright. A Forrester survey found a failure rate of 47%.
With multi-discipline expertise in the biggest names in CRM software solutions, Plus Consulting provides you with the tools you need to implement and execute a successful customer relationship management strategy custom tailored to meet your business’s needs.
Plus Consulting is nationally recognized by our partners, Microsoft Dynamics CRM, Infor CRM, SugarCRM, and Salesforce.com for our effective implementations of their platforms across a diverse client base.
Solutions and Services
We work closely with your brand to gather intelligence about your environment and user base to help pinpoint the most effective CRM software solutions for your needs.
CRM success begins with a strategic roadmap. Our experienced CRM consultants will work to define clear objectives for your CRM strategy with desired outcomes and dependencies identified.
Don’t let your CRM software solutions fall victim to the statistics. Our consultants will help you avoid the typical failure rate of IT projects with our intensive project management consulting services.
Our work doesn’t end after implementation. Our experienced CRM training consultants will guide you through the best way to use your CRM software solutions to maximize its effectiveness.