Dynamics 365 October Release

What’s New As we enter December, users have had the opportunity to indulge in some of the new Dynamics 365 capabilities that the October 2018 Release offers. The latest release was packed with many new updates and enhancements in PowerApps, Dynamics 365 for...

The Heart of a Lightning Champion

This article was originally posted on Mike Speer’s Droppin’ Knowledge blog on 9/1/2018, and is re-posted with his permission. Back in June 2018, Salesforce rolled out it’s Lightning Champions program with the purpose of building a peer-to-peer...

Get a Sneak Peek of Salesforce Winter ’19 Release Notes!

  Get a Sneak Peek! – Salesforce Winter ’19 Release Notes Last week, we took a look at the Winter ’19 Sandbox Preview and how to get your preview. Now, it is time to take a look at the Winter ’19 Release Notes! Salesforce has shared the notes for the upcoming...

Brace Yourself, Winter ’19 is Coming!

Brace Yourself, Winter ’19 is Coming! Looks like Codey is about to snorkel away because here comes Astro shredding into your Sandboxes! Winter ’19 release dates and preview information were just announced. If you are following the Salesforce announcements then you...

Plus’ Magazine Article on Improving Customer Service

CRM Magazine is a widely known technology publication focused on CRMs. The June 2018 edition is focused around Customer Service that Wows. Plus contributed to this edition with it’s article, “Improving Customer Experience through Improving Your Customer...